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How Our Storage Fees Work
Our storage fees are a $10 per-gigabyte one time fee. You pay only for the storage you need and then you never pay for it again. You can add additional storage whenever you'd like, a gigabyte at a time.
File Types That We Accept and Support
Permanent.org will accept and store all file formats uploaded to our system by our members. We like to say "if it's made of bits, we'll take it." However, we do have a set of "supported" file formats for each category of file (photo, video, documents ...
What is Permanent.org?
Permanent.org is the world’s first consumer-grade, secure cloud storage service backed by a nonprofit. But it's more than just a cloud based back-up service. Our permanent digital archives provide you with a safe place to preserve and share your ...
How Our Endowment Works
Permanent endows your digital legacy with the financial stability of a museum, library or university to keep it permanently safe and accessible with a single one time storage fee. Each time a user purchases storage, we invest their one-time, ...
How to Import People and Memories from FamilySearch
Permanent's integration with FamilySearch allows you to easily preserve the memories and personal metadata you've already collected in your FamilySearch family tree. You can create a Permanent archive for members of your family tree, then ...
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Tax Information
We are registered as a 501(c)(3) under the name Permrecord Foundation, EIN 47-3017917, but we do business as (DBA) the Permanent Legacy Foundation. To find our determination letter and historical 990 forms, you can search the IRS database for our EIN ...
Resources for Getting Started on Permanent
Welcome to the Permanent community! We are excited for you to join us on this path to preserving the stories and legacies that mean the most to you. Whether you're a first time archivist or a seasoned pro, we're here to help you every step of the ...
Having trouble logging in or resetting your password?
If you are experiencing difficulty accessing your account on Permanent.org or receiving a password reset email, please try the following troubleshooting steps. If you are still experiencing issues after following these steps, please reach out to us ...
Getting Started on Permanent from TightKnit
Welcome, TightKnit family, to Permanent! We are excited to have you join the Permanent.org community. We know that discovering, documenting, and sharing your family stories are important to you. As a nonprofit focused on helping you preserve your ...
Managing Two-Step Verification
At Permanent, we value giving our members control over how their accounts are accessed and used. That's why we offer two-step verification to provide added security to your account. Two-step verification is a security measure that requires you to ...