Redeem a Gift Code

Redeem a Gift Code

A gift code is a promotional code that can be redeemed for storage. 

Please note that gift codes can only be redeemed on a desktop or mobile browser. We are unable to support redeeming gift codes in the mobile app at this time.

To redeem a gift code you have received, log into your account, then navigate to your account menu by clicking your email address in the top right corner. In your account menu, click Storage.

A new window will open where you can add additional storage, view file and transactional history, and redeem a gift code. Click Redeem Gift on the left side of the window. Type the gift code you have received into the box, then click Redeem. Your account will be credited for the amount of storage for the gift code. 

You can view the amount of storage used and remaining for your account in the Add Storage tab of the Storage page, or by opening your account menu.

    • Related Articles

    • How to Gift Storage to Another Person

      Sharing Permanent with friends, family, colleagues, and community members is a wonderful gift. Your loved one can get started preserving their stories and their legacy with their gift. You can gift storage to an existing Permanent member. You can ...
    • View and Add Storage

      With Permanent's endowment model, you pay for the storage you need to preserve your files as you need it, rather than paying for a monthly or yearly subscription. Learn more about how our storage fees work here. This article will walk you through How ...
    • View and Add Storage in the Mobile App

      This article will walk you through how to view the storage you have in your account, as well as how much storage you have used, and how to add additional storage to your account using Apple Pay or Google Pay. We are working on offering alternate ...
    • Storage Refund Policy will refund storage that has not been used in the following cases outlined in this document. We will refund storage in units of gigabytes, rounded down, up to the storage that remains unused in your account. The refund can be requested ...
    • Commercial Storage Partners

      Running a data center is a major capital investment and organizational commitment that is not a core requirement to our mission. In fact, we see it as a liability. Instead, we leverage reliable, cost-effective commercial services that are already ...