For Legacy Contacts

For Legacy Contacts

This article will explain the role of the legacy contact and provide information about the responsibilities of the legacy contact.

Welcome to Permanent.org, and thank you for playing an important role in your loved one's legacy plan. A legacy plan on Permanent.org is the instructions for what should happen to your loved one's materials on Permanent.org after their passing or permanent incapacitation.

You have been designated as your loved one's legacy contact. A legacy contact is the person who is in charge of notifying Permanent.org of your loved one's passing or permanent incapacitation. Once Permanent.org is notified of your loved one's passing, we will enact the legacy plan they have set up in their account for their archives.

You should have received an email notifying you that you have been designated as your loved one's legacy contact. Please save this email so you can refer back to it when the time comes to act in your role as a legacy contact.

As a legacy contact, your responsibility is to contact Permanent.org when your loved one has passed or become permanently incapacitated. To do this, please reach out to support@permanent.org with the name of your loved one. You may be asked for the following information to confirm your loved one's passing and information on Permanent.org:
  1. your loved one's full name
  2. your full name and your email address
  3. your loved one's email address
  4. documentation of your loved one's passing, such as an obituary or a death certificate
Once you have notified Permanent.org of your loved one's death, your role is complete as a legacy contact. Your loved one's legacy plan will be activated. If you have also been designated as your loved one's archive steward, you can learn more about your role in this article.

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