Managing Two-Step Authentication
At Permanent, we value giving our members control over how their accounts are accessed and used. That's why we offer two-step authentication to provide added security to your account. Two-step authentication is a security measure that requires you to enter two forms of identification in order to access your account. On Permanent, this looks like entering your password as well as a code that is sent to your email or phone. Now, you can set up two-step authentication in your account setting.
You will need to remove all two-step authentication methods in order to use SFTP.
Learn more here.
How to add two-step authentication
When you log into your account, click the drop down menu with your login email address. From there, click “Account.”
Once you’ve clicked “Account,” the “Account Settings” window will open. Click “Login and Security” to reach the two-step authentication settings.
Click “Turn On” under “Two-Step Authentication” and then choose your preferred method from the drop-down menu.
Email
Your screen will look like this if you select “Email.” Enter your email address that you’d like used for verification and click “Send Code.” Once you receive the four-digit code in your email inbox, enter it in the box and click “Enable.”
Once you have enabled the email 2FA, your screen should look like this:
If you have both email and SMS text message verification enabled, the code will be sent to your phone via text by default.
SMS Text
If you’d like to add SMS text message as your two-step authentication method, select “SMS” from the drop-down menu.
Then, enter the phone number you’d like used for verification and click “Send Code.” This should send you a text message with a four-digit code. Once you’ve received the code, enter it in the box and click “Enable.”
Only North American cell phone numbers are accepted at this time. We apologize for the inconvenience.
How to remove two-step authentication
If you would like to remove a two-step authentication method from your account, click “Delete” next to the method you’d like to remove.
Email
If you want to remove email verification, enter your email address in the box and then click “Send Code.” Once you receive the four-digit code in your email inbox, enter it into the box and press “Delete.”
SMS Text
If you want to remove SMS verification, enter your phone number in the box and then click “Send Code.” This should send you a text message with a four-digit code. Once you’ve received the code, enter it in the box and click “Delete.”
If you follow the instructions, you will successfully remove the 2FA methods from your account.
Related Articles
Verify Your Email and Phone Number
At Permanent, we value giving our members control over how their accounts are accessed and used. That's why we use two factor authentication when signing in from a different device. It's important to verify your email and phone number in your account ...
Redeem a Gift Code
A Permanent.org gift code is a promotional code that can be redeemed for storage. Please note that gift codes can only be redeemed on a desktop or mobile browser. We are unable to support redeeming gift codes in the mobile app at this time. To redeem ...
Enhanced Legacy Controls
This is an area of our manifesto that is currently under development. Our nonprofit mission is to keep data perpetually accessible for the historical and educational benefit of future generations. We promise to respect the privacy and copyright of ...
Data Migration
The most annoying part of managing your digital life is the dreaded task of moving all your files from one place to another: from an old device to a new one or from a retiring website to the popular new one. But what might be dreaded for you is what ...
What is Legacy Planning?
What is legacy planning? The new legacy planning feature on Permanent.org allows you to plan for what should happen to your materials in the event of your passing. In the first release of the legacy planning feature, you will be able to choose who ...