View and Add Storage in the Mobile App
This article will walk you through how to view the storage you have in your account, as well as how much storage you have used, and how to add additional storage to your account using Apple Pay or Google Pay. We are working on offering alternate payment methods in the mobile app in the near future. Please note that at this time, gift codes cannot be redeemed through the mobile app. You will need to redeem gift codes on a desktop computer or your mobile browser.
With Permanent's endowment model, you pay for the storage you need to preserve your files as you need it, rather than paying for a monthly or yearly subscription. Learn more about how our storage fees work here.
Check Storage
To check how much storage you have in your Permanent.org account and how much storage you have used, you can check the storage bar in your Account Menu. You can open your Account Menu by tapping the gear icon in the top right corner of your screen.
Once your Account Menu is open, find the Storage Bar at the top of the menu. The Storage Bar will show you how much storage you have used across all the archives you have uploaded to, as well as your remaining storage.
Add additional storage
If you have run out of storage and need to make a donation for additional storage, open the Storage menu by going to your Account Menu in the top right corner of your screen, then tapping Storage. A new page will load.
On this page, you can make a donation for additional storage. Select the button with the amount you would like to donate, or manually enter an amount. Every $10 endows 1GB of storage. If you enter a number that is not a multiple of ten, you will receive the amount of storage that corresponds to the rounded down amount (i.e. if you donate $25, you will receive 2GB of storage). You can also choose to make the donation anonymous, which means that your name will not show up on our homepage for this donation.
Whether you make the donation anonymous or not, your storage will automatically be credited to your account when you donate through the Storage Menu. You will receive an email with your donation receipt, and the transaction will be logged in your Transaction History. We sincerely appreciate your support of Permanent.org!
Checking Out on iOS Using Apple Pay
To check out on the iOS app, tap the Donate with Apple Pay button at the bottom of the screen. If you have already set up Apple Pay on your device, a new window will appear at the bottom of your screen that confirms your payment information and the amount. To finish the transaction, confirm following the instructions on the screen.
If you have not set up Apple Pay on your device, you can set up Apple Pay using the instructions from Apple Support. If you do not wish to check out using Apple Pay, please complete your transaction in your mobile browser or on a desktop computer by logging into your Permanent account and following these instructions.
Checking Out on Android Using Google Pay
To check out on the Android app, tap the Donate with Google Pay button at the bottom of the screen. If you have already set up Google Pay on your device, a new window will appear at the bottom of your screen that confirms your payment information and the amount. To finish the transaction, confirm following the instructions on the screen.
If you have not set up Google Pay on your device, you can set up Google Pay using the instructions from Google Support. If you do not wish to check out using Google Pay, please complete your transaction in your mobile browser or on a desktop computer by logging into your Permanent account and following these instructions.
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