Getting Started
View and Add Storage
With Permanent's endowment model, you pay for the storage you need to preserve your files as you need it, rather than paying for a monthly or yearly subscription. Learn more about how our storage fees work here. This article will walk you through ...
Tour of Your New Permanent Account and Archive
Congratulations on taking the first steps towards preserving the materials and memories that mean the most to you! We are excited to have you joining the Permanent community. When you log into your Permanent.org account, you will land in your first ...
Create a Permanent.org Account
Welcome to Permanent! We are excited that you are interested in learning more and joining our community. It's our goal to try to make it as easy as possible to get started, so if at any point you have any questions or concerns, please reach out to us ...
Accept an Invitation as an Archive Member
Archive owners can add members to their archive so that family, friends, and colleagues can view the archive and collaborate on adding materials, organizing the archive, and describing materials. An archive member is someone who has access to another ...
Switch Archives
With your Permanent.org account, you can create and join an unlimited number of archives. To switch from your current archive to a different archive, navigate to your account menu in the top right corner of your workspace, then click Archives. A new ...
Archive Types
When you create an archive on Permanent.org, you can choose which type of archive it is. The archive type reflects what the archive represents, such as a person, a family, or an organization. There are three types of archives: Person Archive: A ...
Default Archives
A default archive is the archive that shows up when someone searches for your email address when sharing from another archive. Your default archive is notated and can be changed through the Archives section of your account menu. To change your ...
Adding Metadata
You can add metadata, or additional descriptive information, to your files and folders in your Permanent archive. Files and folders have metadata fields for the name, description, tags, date, and location. You can find this information by clicking on ...
Upload Your First File
Congratulations on taking the first steps towards preserving your digital memories and legacy. Now that you've created an account, the next step is to upload your first file. Your first archive When you log in to your Permanent account for the first ...
Organizing Files
There are a number of actions you can take in your Permanent Archive to organize your files, similar to how you might organize your files on your computer. Below are instructions for creating and renaming folders, moving and copying files into ...
Verify Your Email and Phone Number
At Permanent, we value giving our members control over how their accounts are accessed and used. That's why we use two factor authentication when signing in from a different device. It's important to verify your email and phone number in your account ...