Uploading to and Organizing Your Archive
Sync Archives To and From Your Computer (SFTP) - Now in Beta Testing
Permanent.org allows you to use an SFTP client to sync your archive to and from your computer. What is the SFTP feature? Our new SFTP (secure file transfer protocol) feature allows you to sync your Permanent.org archive with a folder or directory on ...
How to Transfer Files Between Archives
Currently, transferring files between archives is not a fully supported feature on Permanent. We are working on making it easier to transfer files between two archives. In the meantime, this tutorial provides an alternative to downloading the files ...
Why is my file not uploading?
If you are having difficulty uploading a file, follow the prompts below to troubleshoot some common issues: Is your internet connection stable? Check to ensure that you are connected to the internet and that your internet speed is fast enough to ...
What does it mean when my file is processing?
If you have uploaded a large file (such as a video file) or uploaded many files at once, you may see a screen when you try to view a file that says that the file is processing and to check back later. When files are uploaded to Permanent, they go ...
Upload Your First File
Congratulations on taking the first steps towards preserving your digital memories and legacy. Now that you've created an account, the next step is to upload your first file. Your first archive When you log in to your Permanent account for the first ...
Organizing Files
There are a number of actions you can take in your Permanent Archive to organize your files, similar to how you might organize your files on your computer. Below are instructions for creating and renaming folders, moving and copying files into ...
How do I move files between archives?
At this time, we are unable to support moving files between archives. If you have accidentally uploaded files to the wrong archive or wish to move files to a different archive, you can download your files from Permanent and then upload them to the ...
Why can't I view my file on Permanent?
If you click on a file to view it in Permanent and it does not open, it could be because of one of the following: The file type is not compatible with our viewer Permanent.org accepts any file type for preservation, but some files are not available ...
Maintaining Accessibility to Your Files
While there's no better way to preserve something forever than to seal it up in a cool, dark, dry place safe from the elements and far from the prying eyes, that lack of accessibility defeats the purpose of cultural heritage preservation. A legacy is ...
Format Conversion
Files born today are memories transcribed and locked up in digital formats that have no guarantee to last or be readable in the future. When you use an app to capture a memory, that memory is often wrapped up in the app’s own special packaging ...
Archive and Records Action Glossary
There are a number of actions that an account can take on records and archives in Permanent.org. These include: Create Uploading a file Creating a new folder Read Navigating into a folder Reading metadata for a specific folder Reading metadata for a ...
File Types That We Accept and Support
Permanent.org will accept and store all file formats uploaded to our system by our members. We like to say "if it's made of bits, we'll take it." However, we do have a set of "supported" file formats for each category of file (photo, video, documents ...